Tapp
Your new App for payments in shops, transfers, top-ups and payments of services.
What can you do with TAPP?
  • You can send and request money to your contacts with your visa debit card.

  • Register all your Visa credit or debit cards.

  • Pay for your services online.

  • Minute reload.

  • Payments in shops without contact using your mobile.

  • See allied service and business promotions.
  • Main benefits
  • All your transactions are in real time.

  • You can invite your contacts to Tapp.

  • Request money through Tapp.

  • Recharges to cell phones, either their own or to third parties.

  • Pay your bills from Tapp.

  • A single application for all your Visa cards.
  • To make transfers to another person, do we both have to have TAPP?
    Yes, to make transfers both people must have TAPP and have at least one Visa Debit Card registered.

    How do I activate my access code?
    Following the steps below: Access the App> Main Menu> Configuration> select the Security option> Access Code> Activate the option and enter the desired 5-digit code > Confirm by validating the password.

    How do I validate my email?
    Following the steps below: Access the App> Main Menu> Access the My Profile option> Select the Edit icon (the pencil)> Select the email icon> Select the email you want to validate > Proceed to validate the email.

    How do I validate my cell number?
    Following the steps below: Access the App> Main menu> Access the My Profile option> Select the Edit icon (the pencil)> Select the cell number icon> Select the cell number that we want to validate> Proceed to validate the cell number.

    On how many devices can I have my registration?
    You can have the user on more than one device, but they cannot be used at the same time. In other words, you cannot have two sessions open at the same time.

    Was my user Blocked?
    You must contact our customer service center so that we can unlock the user.
    Our contact number is: 809-947-5500 (Option 7)

    What is the cost of the service?
    During the first 6 months of launch, it will be totally free. The cost per transaction is:
    1. RD $ 0 to RD $ 1500: RD $ 20.00
    2. RD $ 1501 to RD $ 10,000: 1.3% of the transaction cost
    3. RD $ 10,001 or greater: RD $ 100
    Contact Center